Payment & Insurance Information
Paying for Services
We are a private pay counseling practice so fees are paid in full at the time of service. Payment is accepted in the form of cash, check, or credit card (all major cards).
As a healthcare provider, we also accept Health Savings Account (HSA) and Flexible Spending Account (FSA)
Why we don’t bill insurance directly?
Reason #1: Our time and energy is focused on you
We work for you – not the insurance company! By maintaining our independence from insurance companies, we avoid having to “jump through their hoops”. This saves White House Sport Psychology significant amounts of time and we use this time to work on tasks and activities that are in your best interest.
Reason #2: We guide your treatment, not the insurance company
Insurance companies try to save money by telling you and your clinician(s) what type of therapy you should have, how often you should have it, and who should give it to you. We believe you and your therapist should determine what is in your best interest and how to meet your needs.
Insurance companies try to dictate your care by telling you what they will (or will not) pay for and they do this by making you believe that the only option you have is to work with someone in their network. This is NOT true. You have options! You can choose your path instead of following the “advice” of someone who has never met you and doesn’t even work as a clinician.
As a client at White House Sport Psychology, you are free to choose what is best for your mental health and sports performance. We care for your needs and interests regardless of what insurance companies think we should do.
Reason #3: Insurance companies force you to carry a diagnosis
We believe everyone should have access to sport psychology and mental health services. We want you to receive the help you need without having to be labeled with a diagnosis, especially when there isn’t one that fits your needs or circumstances.
Reason #4: Confidentiality is important - now and in the future
We want you to feel like your personal information is safe. Paying for appointments up-front gives you greater control over what is and isn’t kept private. The more your personal information (including any diagnoses) is shared with your insurance company, the easier it is for future jobs, sports organizations, and even colleges and universities to find it. Paying for your appointments up-front reduces the amount of information that is shared (as well as how often it is shared) with the insurance company.
Reason #5: You can still use your insurance benefits
Many people make the mistake of assuming that they have to work with a clinician who is “in-network” with their insurance provider. This is NOT true. Again, you have options. You CAN work with providers who are outside of your insurance network and most insurance plans include benefits (i.e. payment) for these clinicians.
In fact, when a clinician works independent from insurance companies, it is usually a good indicator that they are prioritizing your care and have your best interests in mind which is what we strive for at White House Sport Psychology.
When you work with our staff and choose to pursue reimbursement from your insurance provider we will provide you with a superbill. A superbill is similar to a receipt and it is the form you need to obtain reimbursement for your appointments.
Questions to ask your insurance provider before starting counseling
Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part, and many of our clients do get reimbursed.
Please contact your insurance provider directly to verify how your plan compensates for Out of Network psychotherapy services. Some of our clients have reported having nearly all of their services covered while others have had very little covered by insurance.
We always recommend calling before your first appointment so there are no surprises down the road.
If you plan to seek reimbursement in the future, we always recommend that you call your insurance company PRIOR to your first appointment and ask some or all of the questions below.
- Do I have a deductible? If so, what is it?
- Does my health insurance plan include out-of-network mental health benefits?
- Do I need preauthorization to be reimbursed for out-of-network mental health services? If so, what is the process for obtaining preauthorization?
- What percentage or amount of my care will be covered after I’ve met the deductible?
- Are specific diagnoses required for me to be reimbursed?
- Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
- Do I need written approval from my primary care physician in order for services to be covered?
- What credentials does a provider need to have in order to be reimbursed or is it possible to be reimbursed for a provisionally licensed therapist or counselor-in-training who is properly supervised?
- What percentage of my out-of-network mental health services will be covered if I submit a Superbill? Is there anything else I will need to submit with the Superbill?
- How do I get reimbursed for out-of-network mental health services? How often should I submit a Superbill, what is the process for submitting that and how long will it take for me to be reimbursed?
***After gathering this information, we recommend you ask for a confirmation number and the name of the person giving you this information.***
If your insurance company says certain diagnoses are not reimbursed or that you aren’t reimbursed for working with a provisionally licensed clinician, please let us know at the start of treatment so we can tailor your care accordingly.
Why People Choose White House Sport Psychology:
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“Working with Dr. Tim gave me confidence in my training, which led to confidence in the ring. In each session, he gave me practical and insightful tips to implement. Tips that worked! I highly recommend White House Sport Psychology and their training!”
– Mike R.