Sport Psychology | Nashville, TN

Most clients pay for sport & performance psychology services “out of pocket”. At the same time, some clients choose to seek reimbursement from their insurance provider by submitting a superbill.

NOTE: Submitting a superbill is NOT a guarantee of reimbursement. The level of reimbursement you may (or may not) receive is strictly determined by your insurance plan.

A superbill is a detailed summary of the services you received and the payments you made that is provided at your request after a session. All of the necessary information a client needs to submit a self-claim to their insurance provider for potential reimbursement is included on a superbill.

We can provide a superbill upon request, but reimbursement is not guaranteed.

Many of our clients have used HSA and FSA cards to pay for the services they receive from us. Historically, this has been a better option for many families when compared to their traditional insurance benefits.

There are several codes that are used to help an insurance company understand the concern you are facing as well as the service we are providing. These codes include CPT service codes and ICD diagnosis codes.

CPT (Current Procedural Terminology) Service Codes: These codes describe the specific service provided.

NOTE: If there is both an athletic performance concern and a mental health concern, then the code that best fits the description of the service you received during a specific session will be applied. For some clients who are working with both a sport psychology/mental performance professional and a licensed mental health provider, this may mean that one code is applied to one session while a different code is applied to the next session.

ICD (International Classification of Diseases) Diagnosis Codes: If someone receives a diagnosis, these codes describe the diagnosis.

NOTE: We only make a diagnosis when it is something the client wants, it is in the best interest of the client, and it is ethical and appropriate to do so. In fact, most of our clients never receive a diagnosis.

There is often A LOT of confusion about the differences between in-network and out-of-network providers. Read on to gain some clarification.

In-Network: Providers have a contract with the insurance company that dictates how the provider can assist you and how much the insurance company will pay for the service provided. Although many people associate in-network providers with their insurance company paying for a service, this is not always the case. It is important to remember that most insurance plans have deductibles, and many plans offered today are considered “high-deductible plans.”

Out-of-Network: Providers do not have a contract with the insurance company and are free to provide the services that are most appropriate for your needs.

NOTE: Many insurance plans include some form of Out-of-Network benefits. Thus, clients may still seek (and potentially receive) some level of reimbursement from their insurance provider.

NOTE: Receiving services from an Out-of-Network provider often benefits the client because the insurance company does not interfere with best practices or the customized care you need as the client. See below for more details.

We work for you—not the insurance company! By maintaining our independence from insurance companies, we avoid jumping through their hoops. This saves our team significant amounts of time, which we then put back into serving you.

Insurance companies try to save money by telling you and your clinician(s) what type of assistance you should receive, how often you should receive it, and who should give it to you. We believe you and your provider should determine what is in your best interest and how to meet your needs.

Insurance companies try to dictate your care by telling you what they will (or will not) pay for. Typically, they do this by making you believe your only option is to work with someone in their network. This is not true—you have options. You can choose your path instead of following the advice of someone who has never met you or isn’t your clinician.

As a White House Sport Psychology client, you are free to choose what is best for your mental health and sports performance. We care for your needs and interests regardless of what insurance companies think we should do.

We believe everyone should have access to sport psychology and mental health services. Our team wants you to receive the help you need without having to be labeled with a diagnosis, especially if it would be inappropriate to assign a diagnosis, or if your needs and circumstances just don’t align with one.

Many people assume they have to work with a clinician who is “in-network” with their insurance provider. This is not true–you have options. You can work with providers outside of your insurance network, and most insurance plans include benefits (i.e., payment) for these clinicians.

In fact, when a clinician works independently from insurance companies, it is usually a good sign that they prioritize your care and have your best interests in mind (which is what we strive for at White House Sport Psychology).

When you work with our staff and choose to pursue reimbursement from your insurance provider, we will provide you with a superbill. A superbill is similar to a receipt and is the form you need to obtain reimbursement for your appointments.

The cost of sessions varies based on the type of service you are receiving (see Step #3 above). We typically offer individual sessions, group sessions, and workshops. We also have a variety of self-guided programs and materials. Please contact our office for specific pricing details or to discuss which option best fits your needs.

We have several clients who ask us for a superbill, which they submit to their insurance company for potential reimbursement. For more details about insurance, please see Step #6 above or call our office.

A superbill is comparable to a receipt, and it includes information about the dates you were seen, the service(s) you received, and any diagnosis* you may have (if applicable). You can submit this document to your insurance company to request reimbursement. Reimbursement is not guaranteed and varies based on your insurance plan.

NOTE: We only make a diagnosis if a client clearly meets the diagnostic criteria, the client wants us to do so, and it is in their best interest.

Yes, some of our clients use Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) to pay for sessions. We recommend confirming eligibility with your HSA/FSA provider before booking.

Many of our clients seek reimbursement from their insurance providers. Reimbursement depends on your specific insurance plan. White House Sport Psychology has NO control over what your plan covers and what your insurance provider will or will not reimburse. All reimbursement is driven by the specific plan that you have.

• Does my plan include out-of-network benefits?
• What documentation must I submit for a reimbursement claim (e.g., superbill)?
• Are there any session limits or restrictions on reimbursement?

We accept cash, check, credit/debit cards, and HSA/FSA cards. Payment is required at the time of service. For those using debit, HSA, or FSA cards, a credit card is required as a secondary “back-up” form of payment.

In-Network: Providers have a contract with the insurance company that dictates how the provider can assist you and how much the insurance company will pay for the service provided.

Out-of-Network: Providers do not have a contract with the insurance company and are free to provide the services that are most appropriate for your needs. Clients can still seek reimbursement for these services though coverage for out-of-network services varies.

The frequency of sessions depends on your individual goals and needs. Some athletes benefit from weekly sessions, while others prefer bi-weekly or monthly appointments. We can help you determine an appropriate schedule based on your goals.

You can get started by scheduling a consultation with us today. We’re excited to learn more about your needs and share some ideas about how we can help you master your mind and master your game!